Check-In
We owe you a bunch of gratitude for exercising prudence and economy when using the utilities in the house. Your efforts allow us to keep the costs down (and pass those savings to your future stays).
Keep the room temperatures between 68 to 72*F (or 18 to 22*C). Enjoy the change of seasons with a cozy sweater and some house slippers over winter or a light linen top and shorts in summer.
Turn off the lights when not required.
Help us conserve water. Keep your showers brief.
Check-in time is 4:00 PM local time
Check-In instructions will be emailed to you between 48 to 72 hours before your check-in time. The email will include instructions to download a mobile app to operate our smart lock and to connect to our wifi network. We highly recommend that you carry a physical printout of this email.
Once you receive the email, we also recommend that you download the app and confirm that you can see two locks, one to buzz you in from the main door of the apartment building and the second to unlock the door to the apartment. If you need assistance downloading the app and confirming you have access to the locks, please do not hesitate to reach us over the phone or by text.
When you arrive at the front door of the apartment building, launch the app. If you do not have mobile network/data connectivity, connect to our wifi using the instructions in the email. Activate the lock to open the front door. When you hear the buzzer, push the door and let yourself in.
Take the short flight of stairs to the elevator. Once in the elevator, press the button for level -1. Alternatively, you can also take the flight of stairs to the right of the elevator down one level. A passageway at the end of the stairs will lead you to the front door of the apartment.
Launch the smart-lock app again, and this time activate the lock for the apartment. You will hear a very audible mechanical sound. Once the sound stops, turn the knob and let yourself in. Feel free to leave your shoes outside the door.
The master bedroom is immediate to your right when you enter the apartment. The passage to your left leads you to the kitchen, living, and dining rooms.
The remote to the air-conditioners can be found in the living room.
You are all set for a wonderful stay at Casa Coelho!